We do "Aha"
There is a problem ...
We solve problems. We come in when things don’t work and there seems to be no obvious reason. For boards of corporations and for professional firms.
To solve a problem, you first need to know the underlying issue. So, we first work with our clients on understanding and articulating the real issue at hand.
Knowing the devils ...
Hopefully, we soon know which devils we are truly facing. To fight the evil, we need to know who or what made it surface in the first place. This is the work beyond the obvious. This is the moment when we will need to have an open conversation with our client. Do we really want to tackle the problem, or do we rather forget about it? Obviously, most of our clients are brave and future-oriented. They know that change for the better is not achieved by ignorance.
So, we go deeper. And by then, we likely understand the (potentially hidden) root causes that led to several issues within the team or the organization which then developed into an overall problem. Now, and only now, we can effectively work on jointly developing a strategy. This is work that makes sense and that will be sustainable.
Time for Strategies
By having worked with us to this point, our clients will be fully motivated to go all in. They know their business much better. The strategies themselves will not come from us. We will facilitate and support the strategy work with ideas, suggestions and our experience. But - the final strategy must be fully owned by the client.
We only do “AHA”.
Our clients create the “WOW”.
(This wonderful metaphor of aha and wow has been bluntly stolen from one of Alex’ amazing INSEAD professors, Roger Lehman. Thank you for this, Roger!)